Costa Mesa Auto Repair

friendly, honest, & thorough!

Curt was very friendly, knowledgeable and helpful. I will definitely return. Jim

Always a pleasure to go there. They help you beyond just doing the job. They show you the problem and explain what needs to be done.. Good people.

These guys are the real deal. They didn't try to take advantage of me because I am a woman. Brad and the crew were awesome, professional and great! I really loved the comfy chairs, big screen TV, free internet and free soft drinks. I felt right at home whiie my car was being repaired. I highly recommend this shop!

Took my car in for an oil change and the service I received was very friendly and more than just their name, they were honest and I felt like I could trust them with all my cars. They answered all my questions and the waiting area was clean and relaxing. Even had beverages for me if I was thirsty. Price is very reasonable and Kurt and Brad were nice guys. They do what they say they are going to do. I would recommend these guys to anyone.

This is the best auto shop that I have ever been to! The customer service was excellent! They are very knowledgeable and so friendly and helpful. The waiting area is so lovely with comfortable couches, free Wi-Fi, and they even have iPads to use while you are there and they have a big flatscreen to watch and free refreshments! They even have a play area with toys for children. They did an excellent job with the repair that I needed. I am 100% so impressed with every aspect of their business.

These guys are straight talkers and quickly diagnosed my problem and provided a solution that was 30% less expensive than the dealership. The work was handled same day. This will be the place I bring all my cars from now on.

Was looking for a new primary car doctor. FOUND HIM!

I went in for an oil change. They were really busy so they offered to give me a ride home while I waited for my car. Inexpensive and very welcoming and nice.

You know, I really wanted to like these guys, but after my experience, I will not be returning and I felt that I should warn others who want to use this establishment. My van would not start and the guy at AAA said it may be my fuel pump. So after scrambling to find the money for the repair, I took it to Honest 1 and explained what happened and made an appointment to have my van towed in. Well, after an entire day at the shop, they called me and told me that it wasn't the fuel pump, but something else and they wouldn't know until the next day. Of course, I would still be paying for the fuel pump replacement at the cost of about $1100. And now I would have to rent a car. And oh yeah, since I live in my van, I'm going to have to sleep in the car I rent. Great. Well, they found out the ACTUAL problem (which was only a $250 fix) repaired it and gave me a discount on labor so I'd only pay about $100 over what the fuel pump cost. Annoying, but whatever, they DID replace my fuel pump at my request. Of course, I'm not a mechanic, and I only said fuel pump bc the guy who came to jump my car said that's what it could be. Honest 1 didn't even bother running a diagnostic test until AFTER the fuel pump was replaced. This wasn't even the worst part. I go to pick up my van and I notice that a joint I had in the front console of my van was missing. So yeah, one of their employees, who could CLEARLY see I live in the van they're fixing, STEALS a $20 joint I had in the front console of my car. Like, bruh, you think I won't notice that? And of course, bc I live in my van, I had to search through everything to make sure nothing else was taken. I called honest 1 and told them something was stolen only to get a response of "our guys wouldn't do that" Uhhhh, yeah they would. Terrible. Save your money and go somewhere else.