Honest 1-Auto care of Costa Mesa should change their name to dishonest auto careless. I decided to use them for an out of state used car purchase and regret having done so. Before moving forward with the inspection, I discussed with them their inspection process and my expectations as well. I was promised a 120 point inspection with a written report and countless photos of the car, we discussed specific items needing inspection and specific photos needed. After quickly performing the inspection i received a call with verbal feedback the car was fine and they wanted payment. I asked about the report and photos and they simply told me the car was fine and because the car was practically new (even though it is 5 years old) and there was nothing I should worry about. I demanded an actual inspection report and photos as originally promised. They sent me a blank form a report with no notes of any kind and no items filled out. I brought this to their attention and they sent over a report of only 70 items inspected (including insignificant components of the car) and they simply just checked green boxes saying all is good with minimal notes that turned out to be inaccurate after another inspection revealed different results. As an example, they told me the tread on the tires was worn but in fact the tires were brand new with less than 20 miles on them. I called them out for failing to honor their promise of a 120 point inspection and not getting me requested photos and they just brushed it off and insisted the 5 year old car was practically new and there was nothing to inspect suggesting they likely didn't even do an inspection. I could not believe they would lie about such a simple service request but i guess they figured since I was out of state I would not be a source of future business and they could not care less about how they treated me. If they treated me this poorly for such a simple inspection, you have to ask yourself whether they would be honest about a more complex repair problem. Dealing with them made me realize they are dishonest and incompetent in performing even the simplest service request. I am beyond disappointed with the poor service and still cannot believe how poorly they handled this simple inspection. Shame on them.