Costa Mesa Auto Repair

I was completely disarmed with how sweet and kind the guys here were. It was like chatting with my uncles or something. They were able to squeeze me in for a transmission problem and fixed it within the same day. They insisted on giving me a ride home, too. Their prices were frankly incredible-- I've spent more just on an estimate at the dealer. They notified me about some things they found but never tried to upsell me on anything that wasn't necessary. Definitely coming back here for any car issues :)

quick, fast and easy. I made an appointment to get my oil changed and I was in and out in 30 minutes. great customer service and great price. I also liked the that they sent me an email with everything that they checked. I will definitely be back

A business of professionals looking to take care of your car problems in the simplest and most direct and helpful way they can. Friendly, informative, timely. They made getting my car repaired painless and quick. I highly recommend giving Brad and his crew a try. They even have a warranty on repairs and offer you some useful free services like roadside service on your car when you get work done by them, a pleasant bonus!

Brad & Kirk are the BEST! I have been taking my Ford Mustang to them for repairs and maintenance for 8 years. These folks are honest! They do NOT try to sell me a bill of goods. Last week, I dropped off my car thinking that I needed my car serviced however, when I picked it up they showed me my car history explaining that I already had that type of service performed months earlier. I can assure you that they do not take advantage of seniors citizens! They are good people! The staff at Honest 1 auto are straightforward, Up front, Professional. They listen to both me and my car! They are great auto diagnostician's! I have taken my 2005 Ford Mustang into them for service and miscellaneous events for years. The care that this place provides is remarkable. I am honored by their Integrity. This auto shop is a trustworthy place with a thoughtful waiting room. Driver & Passenger friendly!! Read more

Great Customer Service and timely repair. Will be using them in the future

First time. Quite happy. Will most likely be back. Only reason not a 5 is that I had to wait a bit even though I had an appointment.

Best oil change I've had since moving to Costa Mesa. Incredible service and prices. Will be a returning customer.

I can't rate their service because I didn't even get that far along, the 2 people I spoke to over the phone were rude as can be. Hard to believe it's family operated, you'd think they'd aim for better customer service. Comment from Brad M. of Honest-1 Auto Care Business Owner 3/19/2018As you can see from our reviews, our customer service is very important to us. I am sincerely sorry that you had a bad experience on the phone. Please call again and ask for Brad. It is my desire that you are treated with respect and have a positive experience. i look forward to speaking with you and welcome the opportunity to service your vehicle. Read more

Quick and excellent service. Friendly, clean waiting room, comfortable, free drinks. It smells like cigarette smoke, but other than that, a great place.

I never would have imagined an auto care place would be so nice, caring, and honest!!!!! They help me so much with any problems and have always made me feel secure in everything! I would not trust anyone else with my car.