So ive been here a couple times.. I would send my Girlfriend here too for her car stuff. Friendly guys at the front ! First time I came in i got a follow up call to check up on my car, which was really thoughtful. However, I brought my car in to get an oil change and I emphasized that I really need my fluids refilled (wind shield wiper , power stearing , etc) Asked him to write it down and of course expected to pay. I even agreed to their upsale on some air filters knowing i prolly didnt need them. I dont know shit about cars but wish i did. Anyways, I Get my car back And they didnt even refill the damn wiper fluid ! I call to complain because i made it clear it was something i wanted done , no one answered. I left a message explaining and never got a call back. Its not the biggest deal but at the time I was very broke and spending a couple hundred on a tune up really sets back my budget and when I do spend good hard earned money I would like atleast the bare mininum , of what I asked , done . You should of called back to apologize for the mistake. I was planning on buying new tires from you too but instead the Tire Co down the street got my $400 . You lost a would be returning local customer... Comment from Brad M. of Honest-1 Auto Care Business Owner 8/18/2017We take our customer service very seriously. I have records of all our messages. I have looked back 6 months have no such of a message. However, if we made an error, we would love the opportunity to fix it. Filling wiper fluid is part of our regular maintenance service and I am sure it was just an oversight. Please come by and we will dill your fluid. Thank you for your feedback. Read more