Costa Mesa Auto Repair

Thank you Yelp and Brad at Honest-1 Auto Care!!! Drove down from Northern California to help my siblings get the family home ready to sell after our parents passed away. I had some break work done before I left - always concerned about driving over the Tejon Pass. Made it to Costa Mesa fine, but then my sister and I both started hearing this intermittent rubbing sound at low speeds. I was worried about the drive back to Northern California so drove - slowly - to Honest-1 Auto Care. Brad was friendly and efficient, even had his son drive me back home so he could hear the noise. Brad kept the car most of the day and had it completely checked out. He said while they could still hear the noise it seemed less and because they checked absolutely everything, he said the car was safe to drive back home. I had no problems getting back home and the rubbing sound has since disappeared. Finally, Brad said because he didn't find anything wrong, he didn't fix anything, so he wasn't going to charge me anything! I would have been more than happy to pay for all the time spent checking my car, but Brad's kindness during a difficult time will always be remembered.

I love that these guys manage their appointments well, they don't try and get everyone in and spread themselves too thin. They give their guys enough time to do quality work and they do. They are thorough, they go above and beyond and have wonderful customer service. I had an after market head light that went out, they called everyone and no one on the usual list had it. So after racking his brain, Kurt decided to think outside the box and found it. Most places would have given up, or sent me somewhere else to deal with my problem. They stick to their quote and I have never trusted a mechanic as much as I trust these guys. They are not hear to rip you off!!

I love that these guys manage their appointments well, they don't try and get everyone in and spread themselves too thin. They give their guys enough time to do quality work and they do. They are thorough, they go above and beyond and have wonderful customer service. I had an after market head light that went out, they called everyone and no one on the usual list had it. So after racking his brain, Kurt decided to think outside the box and found it. Most places would have given up, or sent me somewhere else to deal with my problem. They stick to their quote and I have never trusted a mechanic as much as I trust these guys. They are not hear to rip you off!!

I love that these guys manage their appointments well, they don't try and get everyone in and spread themselves too thin. They give their guys enough time to do quality work and they do. They are thorough, they go above and beyond and have wonderful customer service. I had an after market head light that went out, they called everyone and no one on the usual list had it. So after racking his brain, Kurt decided to think outside the box and found it. Most places would have given up, or sent me somewhere else to deal with my problem. They stick to their quote and I have never trusted a mechanic as much as I trust these guys. They are not hear to rip you off!!

Very friendly, did what they needed and didnt try to sell more.

Have been using Honest-1 for the past year for two Toyotas. The owner Brad McBride has extensive Toyota experience, a great personality and amazing trust. Facilities are first class including an extremely clean waiting room with TV, various refreshments, child area and high speed internet and tablets. Work is accomplished by professionals on a timely basis and a report on the condition of your automobile is sent immediately following the service. Pricing is extremely reasonable. I highly recommend Honest-1 to all my friends.

Great personnel and good service

Great Job Brad and Kirk. Very pleased with work done here. Highly recommend this shop!!!!

Service with a smile. Great customer service. The email with detailed condition report is a great plus; didn't expect that! First time customer, will be back!

First visit; needed an oil change. Friendly service. The emailed condition report is fantastic. I would give 5 stars if they were open until at least 6:00. Other than that, service was great! Comment from Brad M. of Honest-1 Auto Care Business Owner 9/8/2017I am glad you are happy with your service. I am sorry if you were misinformed but we are open until 6 on the weekdays. Read more