Costa Mesa Auto Repair

(714) 386-1911updated hours:
Mon - Fri: 8:00 AM - 5:00 PM
Sat: 8:00 AM - 4:00 PM
5

Came here for an oil change, mainly because I wanted to find a good oil change spot close to America's Tire where I get my tires rotated. This place is the whole package. Staff: very friendly, they love to crack jokes, and they make you feel like part of the family Speed: I arrived at 8am on a Saturday morning and they finished my oil change in under an hour. There were other customers there, but it wasn't overly crowded like other auto shops on the weekend. Environment: big tv, free coffee, free wifi, and nice couches and tables to sit at I definitely will be coming back for subsequent oil changes.

5

I came here because I had a coupon sent through the mail and ever since discovering this place I have never gone anywhere else. The customer service is amazing here!! Their prices are really great too. I would recommend anyone to come here. They truly are honest.

3

I usually really appreciate how well my oil changes go at Honest 1, but this time I was disappointed. When I returned to my car, both of the front seats were left all the way back, making it difficult to get my 5 year old and infant in their car seats. Secondly, there was a large hand print of oil across my center console that I had to clean off. Finally, my last Honest 1 window sticker was crumpled up and thrown on my driver's side floor. Not good.

5

First time here. I got my oil changed and upon the suggestion of an employee I also got my brakes cleaned and realigned. I typically visit VTec Auto Repair near The Spectrum in Irvine, but I always visit America's Tire in Costa Mesa so I figured I needed to find a closer oil change spot. The staff was ridiculously friendly and were constantly cracking jokes. It really felt like a family environment in there. On top of that, free coffee and wifi are an excellent touch. Overall, the oil change was slightly more expensive than what I usually pay, but still very reasonable and the convenience and amenities will have me coming back here for each subsequent oil change. Turnaround time was great too...was less crowded than my usual oil change spot.

5

Great , truly honest and cares about his customers and people in general! Service the way I like to get and receive it. I'll be referring others and coming back to him. You can't go wrong going to John! Arthur, NorCal insurance Brokers! 916-271-8632

5

Great Service!

5

First time customer. Did some last minute Yelping on a Saturday morning for a "high rated" shop that can work on my Audi. The car needed some relatively simple gasket replacement work. With me being very particular about where I take my cars, it seemed that Honest-1 Auto Care was a good option. Upon arriving on Saturday morning, I was immediately greeted by Brad (Owner / General Manager) and Pat (assistant manager?). They were very helpful. He explained costs, anticipated wait-time, etc. The customer lounge was very nice. It's clean, spacious, has cold A/C (it was 92 degrees outside), big screen TV, a play section for toddlers, free basic refreshments, and several iPads for customers to use, free WiFi, and a clean restroom. The work area can be seen behind the front desk though a few windows. The work area looked neat and organized. I like that the owner / shop sticks to their business concept... they pride themselves and doing honest work for all their customers. They don't up-sell anything to anyone if it's not needed. If there are certain repairs that can safely wait, they'll explain that it can be done at a later time. Their labor costs / pricing were also very competitive. The one thing that totally caught me off guard was the basic warranty / roadside assistance that was offered. I think it varies based on what work was performed, but knowing that such a thing was offered was pretty impressive. Overall, I was very satisfied with the work performed along with the customer service. Honest-1 Auto Care are great all around. Very friendly and knowledgeable people. I'll definitely be coming back for other work needed. Thank you Brad and Pat.

5

I love this auti reoair shop. So friendly and heloful

5

I rarely do these reviews, as it has been a millennia since I have been amazed from an establishment, but this one deserves all the the accolades of each of the previous reviews. An emergency brought me here, as my regular guy is a bit far, and I'm glad it did. Ladies especially, you will feel treated right, AND it is immaculate, including granite, spotless counters, beautiful leather chairs in waiting room, complimentary beverages and kids little waiting room. It was the customer service and straight forward easy going honesty, that impressed me maybe most, and the price. ... then the candies left on the dash with a nice thank you, was the cherry on top. Go there. It's the best! Lina

5

Excellent service and atmosphere.

Honest-1 Auto Care Costa Mesa is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Honest-1 Auto Care (714) 545-2544 if you have any issues in accessing any area of our website.