Costa Mesa Auto Repair

(714) 386-1911updated hours:
Mon - Fri: 8:00 AM - 5:00 PM
Sat: 8:00 AM - 4:00 PM
5

Great Service!

5

First time customer. Did some last minute Yelping on a Saturday morning for a "high rated" shop that can work on my Audi. The car needed some relatively simple gasket replacement work. With me being very particular about where I take my cars, it seemed that Honest-1 Auto Care was a good option. Upon arriving on Saturday morning, I was immediately greeted by Brad (Owner / General Manager) and Pat (assistant manager?). They were very helpful. He explained costs, anticipated wait-time, etc. The customer lounge was very nice. It's clean, spacious, has cold A/C (it was 92 degrees outside), big screen TV, a play section for toddlers, free basic refreshments, and several iPads for customers to use, free WiFi, and a clean restroom. The work area can be seen behind the front desk though a few windows. The work area looked neat and organized. I like that the owner / shop sticks to their business concept... they pride themselves and doing honest work for all their customers. They don't up-sell anything to anyone if it's not needed. If there are certain repairs that can safely wait, they'll explain that it can be done at a later time. Their labor costs / pricing were also very competitive. The one thing that totally caught me off guard was the basic warranty / roadside assistance that was offered. I think it varies based on what work was performed, but knowing that such a thing was offered was pretty impressive. Overall, I was very satisfied with the work performed along with the customer service. Honest-1 Auto Care are great all around. Very friendly and knowledgeable people. I'll definitely be coming back for other work needed. Thank you Brad and Pat.

5

I love this auti reoair shop. So friendly and heloful

5

I rarely do these reviews, as it has been a millennia since I have been amazed from an establishment, but this one deserves all the the accolades of each of the previous reviews. An emergency brought me here, as my regular guy is a bit far, and I'm glad it did. Ladies especially, you will feel treated right, AND it is immaculate, including granite, spotless counters, beautiful leather chairs in waiting room, complimentary beverages and kids little waiting room. It was the customer service and straight forward easy going honesty, that impressed me maybe most, and the price. ... then the candies left on the dash with a nice thank you, was the cherry on top. Go there. It's the best! Lina

5

Excellent service and atmosphere.

5

I loved using Honest-1! They were quick, straightforward, and very kind. They even left a little present in my car! Thanks guys!

5

I loved using Honest-1! They were quick, straightforward, and very kind. They even left a little present in my car! Thanks guys!

4

great service, warranty, at fair price

Thanks for the opportunity to service your vehicle! We are happy we could provide your with our excellent customer service. We look forward to seeing you again!

- Honest-1 Auto Care
5

Best customer service. Friendly knowledgeable employees. Beautiful lobby and shop.

5

BRAD IS THE LOCAL GUY THAT YOU CAN TRUST, THEY TAKE CARE OF ALL 4 CARS AND DO A GREAT JOB.

Thank you for the opportunity to service your vehicle and the kind words!

- Honest-1 Auto Care
Honest-1 Auto Care Costa Mesa is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Honest-1 Auto Care (714) 545-2544 if you have any issues in accessing any area of our website.