Costa Mesa Auto Repair

(714) 386-1911updated hours:
Mon - Fri: 8:00 AM - 5:00 PM
Sat: 8:00 AM - 4:00 PM
5

pleased with your team

5

Superb, and timely service combined with genuinely warm welcome and interest to assist. The best service ever experienced.

5

Everything was great. Very welcoming, very knowledgeable, very helpful. they will give you a straight answer in regards to if you need a part or not. the work is under warranty. Prices were great.

5

My car didn't run right and some times didn't run at all, they fixed it right away and fixed it right. I am very pleased and will call them if I have any other problems.

5

From the moment i walked into this clean, well thought out confortable shop i was sold! I recently overhauled my chevy truck, New motor ect!! Brad gave great advice, was patient with me and made a at the time tragic situation a great experience! I highly recommend this shop! you wont be disapointed!

5

friendly staff, clean place, and professional service

5

This is my first time with Honest one and they have done me well.

0.5

I took my 2001 Cadillac in for starting problem, sometimes the car doesn't start due to a problem with the security system and it gives a message "Starting Disabled, wait 3 minuets". After they checked it, they had the mechanic speak to me, he told me that the problem will cost too much, but he can bypass the system and it will cost a lot less, then I spoke with Brad, he told me that bypassing the system will cost about $200 and I agreed. While working on the vehicle, Brad came to me and said, "we found the problem, it is this little part, and it will cost you the same" they ordered the part and I went 2 days later and they changed this part. I was planning to take the car on a long trip and lucky I didn't, I parked the car and road with a friend. When I came back, I got in the car and it didn't start, it gave me the same message "Starting Disabled, wait 3 minuets", and the problem is still happening, same as before. I took the car back, they checked it again and then Brad said "it is a new problem" it is the Body Control Module System. Brad said they cannot fix it as it has to be programmed at the dealer, but refused to refund me. Dishonest and inexperienced. I took the car to Orange Coast Auto Repair, they found the problem and fixed it, easy. it was the Ignition Switch. Honest-1 couldn't figure it out. they should go out of business.

5

Dang I real hate going to a auto repair shop. But this one is legit! Mike and Brad are awesome and cool dudes. Very friendly and professional. Good deal quick service

5

THIS PLACE IS AWESOME!!! Being a mom of 2 small children, I appreciated the absolute cleanliness AND kid friendly environment of this automotive repair shop!! Brad is the owner and runs the place like a well oiled machine with good old fashioned high customer appreciation and high customer service values. I paid $23 for an oil change for 5 star customer service. WORTH EVERY PENNY.

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