Wow, let me just say as a lifelong skeptic of auto repair shops, I had all my worries put to rest. I explained that I was told I needed to replace my struts, but Brad said he'd take a look and make sure. He hoisted my car up, on the spot mind you, and showed me exactly what to look for, hear for and feel when struts start to go. After review, he said that they were in good shape and not need of repair!! I was floored with relief. This was after taking it to one place saying it needed to be replaced NOW. The level of professionalism, courtesy and knowledge put me at ease immediately; and to add to the comments, the place is top notch. C'mon, free coffee, soda and water?! No one does that. I highly, HIGHLY recommend anyone to go there, especially those of skeptic minds.