I went to Honest-1 for the first time after my car didn't pass it's smog test. I was so impressed with them! In no particular order, my top three likes of my experience: 1. Friendly, helpful, knowledgeable staff. Brad and his team were outstanding! 2. The print-out estimation of repairs that broke down each item that was needed and the costs associated. So easy to understand what was needed and then get to show it to my husband for his review later. 3. The play area for my toddler. Okay, this might have been my favorite part. Such amazing attention to detail for them to provide! (Can we come play when my car isn't broken?!) 4. (I know I said three, but I thought of another one). The shuttle service to drop me off at home and pick me up later. So convenient and helpful! I highly recommend Honest-1 to take care of your car needs!