Costa Mesa Auto Repair

A +++++++, Brad, Kurt are good guys providing services at good value. Notice ladies dropping off their cars and their trust with them....good sign imo....again good guys for auto care.

This is a top-notch auto shop, and those can be very hard to find. The owners are very polite, great communicators, and really see you as a long-term customer and not a one-an-done-maximize-profit transaction. They give you honest input (aptly named company) about any issues that your car is having, as well as proactive maintenance input without being pushy or insistent on anything getting done "today". Their technicians are sharp and their maintenance is done with the highest quality. I used to live nearby and now live in south Orange County and I will gladly drive 30 minutes or more to get this level of quality and service!

Kurt and Brad are straight shooters. Love those guys!

I spoke with the owner of the auto shop yesterday at 10 am explaining that our vehicle needed an alternator replaced on it. He told me that our car would not be able to be seen until Wednesday 9/22 the earliest but if the vehicle was left there it would be seen on a first come first serve basis. I was already late for work and had two babies with me, I parked the car in-front of his shop with intention of bringing the keys back after I made it to work, on my lunch. We live directly across the street from the shop and I asked the owner if our car would be in his way, we could leave it at our house until it was ready to be seen. The owner explained to me that it was no issue at all for the car to be sitting at his shop. As I mentioned earlier the keys were not left because we were in a rush to get to jobs and the kids to school- our intentions were to drop the keys off after work, since the car would not even been seen until Wednesday and it was no issue parked there- (direct words from owner) To our surprise this morning he had our vehicle towed from his facility after not even being there 24 hours. We made attempts to call him yesterday afternoon after the car was dropped off to let him know the keys would be dropped off after work, with no answer. The shop was closed when we got home, so we could not drop the keys then. My husband took the day off work to go to the shop as soon as they opened this morning to discuss a plan for our vehicle to be fixed, and the owner had already gotten our vehicle towed. There is nothing "honest" about this company. The owner assured me there would be no issue with our car sitting in-front of his shop. We told him the make, model and color of our vehicle. So he was fully aware of what vehicle would be left, and he still had our vehicle towed not even 24 hours after being told we could drop it off. When confronted with this issue- he essentially told us it was not his problem. So now we are footing the bill of a tow expense as well mechanic issue- AFTER BEING TOLD WE COULD LEAVE OUR CAR AT HIS FACILITY.

Brad/Kurt and the crew at Honest-1 are a great team to work with for your automobile needs. They stand behind their name ‘honest’ and will get you taken care of in a timely manner. I recommend taking your vehicle there.

Kurt was very helpful and accommodating. The facility is clean and well maintained.

Great service, very honest repair shop. I was charged exactly what I was quoted and my car is running great!! 5 stars ⭐️ ⭐️⭐️⭐️⭐️